Shipping Details for USA Customers
- All orders are shipped UPS (United Parcel Service) unless FedEx is requested.
- All orders must include a physical shipping address (Route or Street Address).
- UPS cannot accept a Post Office Box number.
- All orders are processed in the order they are received, this is done to ensure fairness to everyone.
- All of our orders are considered rush orders and are sent as soon as possible.
- We pride ourselves on prompt shipment.
- We are required by UPS to differentiate your shipment with respect to Residential or Commercial delivery addresses. If your package is delivered to your home (the address where you actually reside), you will be charged the residential rate. This rate is higher for the total cost of the package (per box) as compared to the commercial rate.
- This affects all UPS service levels.
- Shipping charges are based on the actual weight of your order.
- Any item noted Oversize will incur additional freight charges. Some, but not all items are noted.
- UPS freight charges are subject to increase without notice.
- FREE UPS basic ground freight for orders totaling $1,000.00 or more. Continental U.S. only.
- You will not be charged freight (exception for air packages) if your order total exceeds $1,000.00.
- You will still be responsible for any C.O.D. fees (if applicable).
- Out of stock and/or Backordered items do not count toward free shipping total.
- There is an additional charge for Next Day Air, Second Day Air, Three Day Select and Saturday Delivery shipments. We will pay the amount equal to the basic ground rate and you will be charged the difference for the Air Service upgrade.
- This offer does not apply to International Shipments.
- In a hurry? Request UPS Next Day Air, Second Day Air or Three Day Select Shipping. The rate for air shipments will vary based on size/weight of the package and the UPS zone where it is to be shipped.
SHIPMENT NOTIFICATION AND TRACKING
- Customers that provide us with their e-mail address will automatically receive shipment notification of their order, along with tracking information.